Linking providers with patient care solutions (2024)

Linking providers with patient care solutions (1)

Linking providers with patient care solutions (2)

DATA & TECHNOLOGY SOLUTIONS

Labcorp Link™ is an electronic health record (EHR) companion browser-based solution offering features for patient care, operations and analytics to a wide range of users including providers, office staff, lab leadership and medical leaders. It integrates into clinical workflows, meeting providers where they work. The growing suite of self-service capabilities aims to solve challenges providers face through seamless integration, allowing clinicians to focus on patient care.

A new order tracking experience is launching soon!

Adding on to the orders in progress view, Labcorp Link will offer an additional capability to provide more transparency and answers to you faster, where you need it most. We know that clients often don't have visibility into an order's status and this can cause providers and staff to spend countless hours calling Labcorp to find the status of an order. With this expanded feature, you will now be able to view orders placed at Labcorp, regardless of how the order was requested. We have integrated both electronic health record orders with Labcorp Link orders into a single view.

Linking providers with patient care solutions (3)

User experience that is designed for self-service

Labcorp Link's intuitive user experience offers you self-service features like simplified registration, customizable dashboards and learning material. The solution allows providers 24/7 access to patient data and lab results from anywhere through optimized workflows and streamlined design based on user feedback. Quick reference guides and tips support self-service and on-demand learning.

Linking providers with patient care solutions (4)

Advanced features for patient care, operations and analytics

  • Seamless patient care: Order lab tests for various collection methods, access real-time patient results regardless of account, and customize result filters.
  • Efficient operations: Request on-demand specimen pickups, streamline patient data issues resolution and get integrated billing payments.
  • Enhanced reporting and analytics: Access interactive dashboards to track test utilization and spend trends, manage patients with chronic diseases and get population health insights.

Providing Lab Results from Labcorp’s Extensive Network

With more than 45 billion test results, real-time test results delivery and access to partial results, clinicians have access to the data that matters most, when it's needed most.

Labcorp’s single, unified data platform includes lab results for approximately 50% of the US population, delivering patient lab results to the point of care, regardless of who ordered the lab test or which Labcorp facility performed the test.

Linking providers with patient care solutions (5)

Linking providers with patient care solutions (6)

Resolve patient issues electronically, at the point of care

Resolve patient issues provides the ability to electronically address patient billing issues related to a patient's age, gender and diagnosis code. Respond to requests for updated patient diagnosis codes, date of birth and gender. Active issues can be sorted or filtered, according to preferences, while providing office managers the ability to assign and categorize the issues.

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Add-on tests

Get easy online access to request add-on tests to existing orders. In Labcorp Link, you can add tests to orders from any source—your EHR, Labcorp Link and manual requisitions.

Benefits include:

  • Eliminating additional patient draws reduces costs and increases patient satisfaction.
  • Decreasing time-consuming phone calls and faxes allows staff to focus on patient care.
  • Testing existing samples leads to faster results and potentially earlier diagnoses.

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Linking providers with patient care solutions (7)

Linking providers with patient care solutions (8)

Helping providers focus on what matters most

Labcorp Link allows providers to access critical capabilities on-the-go, making it easier to order tests, view real-time results, complete billing and get data-driven insights. This intuitive solution aims to enhance patient care and coordination with customized tools to improve workflows, save time and keep the focus on delivering quality care.

Need help?

Download our self-registration guide or contact us.

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Linking providers with patient care solutions (9)

Blog

Creating Meaningful Interoperability for Patient Healthcare Records

For more than a decade, enormous investments in interoperability solutions have been made within the healthcare industry and accompanied by numerous initiatives attempting to connect health systems. From implementing electronic health record (EHR) systems to building reporting systems, Adam Plotts has experienced firsthand the challenges of successful interoperability and believes that enhancing EHR connectivity, accessibility, and ease of use are paramount in delivering healthcare information in a more meaningful way.

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Linking providers with patient care solutions (10)

Blog

Decision Support: Building a Clinical Rules Engine with the Human Touch

The key to developing effective decision support is a rules engine that can marry technology and science, delivering an interpretation of complex test results in the clinician's workflow based on existing treatment guidelines. Let's explore five considerations for offering real-time insights to help clinicians provide better patient care.

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Linking providers with patient care solutions (11)

Blog

Data vs. Insights: Meeting Clinicians and Patients at the Point of Care

Laboratory results are critical for diagnosing and monitoring a patient's condition, but Dr. Jennifer Ennis’s experiences in practice and in talking with other clinicians underscore the need for laboratory insights that offer a clearer picture of a patient's health. There is also a need for corresponding information that enhances patient understanding of laboratory test results to increase engagement and compliance with treatment plans.

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Linking providers with patient care solutions (2024)

FAQs

What is the relationship between providers and patients? ›

The relationship between a patient and a physician is based on trust, which gives rise to physicians' ethical responsibility to place patients' welfare above the physician's own self-interest or obligations to others, to use sound medical judgment on patients' behalf, and to advocate for their patients' welfare.

How to improve communication between providers and patients? ›

  1. Be attentive. “Listen completely and attentively. ...
  2. Ask open questions. ...
  3. Be curious. ...
  4. Summarise throughout. ...
  5. Involve friends and family. ...
  6. Use the right tone. ...
  7. Be aware of your patient's situation. ...
  8. Get help from colleagues.
Jan 9, 2020

Can health care providers engage in confidential conversations with other providers or with patients even if there is a possibility that they could be overheard? ›

Q: Can health care providers engage in confidential conversations with other providers or with patients, even if there is a possibility that they could be overheard? A: Yes. The HIPAA Privacy Rule is not intended to prohibit providers from talking to each other and to their patients.

Why is the problem list helpful to the patient as well as the provider? ›

The problem list can provide a useful snapshot of a patient's current health needs, but only if it's up-to-date and complete. Problems that are no longer active but still affect treatment can be given a “History of” designation and stay on the list.

Why is the patient-provider relationship important? ›

Effective physician-patient communication has been shown to positively influence health outcomes by increasing patient satisfaction, leading to greater patient understanding of health problems and treatments available, contributing to better adherence to treatment plans, and providing support and reassurance to ...

What is the bond between patient and provider? ›

The relationship is seen as fiduciary, meaning that it is based on trust. The patient trusts the provider with his or her healthcare and the provider is expected to fulfill certain duties toward the patient. Obligations toward patients include: Technical competence in the provider's area of expertise.

What three ways of communicating must care providers be aware of? ›

The three ways of communicating that care providers must be aware of are body language, facial expression, and tone of voice. These non-verbal forms of communication can convey empathy, compassion, and acceptance, often leaving a more significant impression on patients than the words spoken.

Why is effective patient provider communication important? ›

In any health care facility, effective communication is key to keeping care teams properly informed and ensuring patients receive the highest standard of care. Unfortunately, communication gaps and other communication issues can lead to poor overall health care efficiency and even patient safety risks.

What is the goal of patient provider communication? ›

Patient outcomes depend on successful communication. The physician who encourages open communication may obtain more complete information, enhance the prospect of a more accurate diagnosis, and facilitate appropriate counseling, thus potentially improving adherence to treatment plans that benefits long-term health.

What patient information Cannot be shared? ›

Protected health information (PHI) cannot be shared under HIPAA. So what exactly is considered PHI according to HIPAA? It's information that can identify a particular patient, including health records, lab reports, bills, or even verbal conversations.

What is the role of confidentiality between a patient and the health care provider? ›

A confidential relationship between physician and patient is essential for the free flow of information necessary for sound medical care. Only in a setting of trust can a patient share the private feelings and personal history that enable the physician to comprehend fully, to diagnose logically, and to treat properly.

What must a healthcare provider do to ensure proper release of patient information? ›

At the first patient encounter, the physician should have the patient sign an authorization to release information as necessary for the patient's treatment. This includes release to consulting physicians, laboratories, and other health care providers.

Why is it important to a patient for all healthcare provider to demonstrate professionalism? ›

By being accountable, health care professionals can build trust and credibility with patients, colleagues, and the wider community. Accountability can also lead to improved patient safety, better communication and collaboration among health care providers, and a more positive work environment.

Why is it important for healthcare providers to communicate risk effectively? ›

An effective communication strategy that characterizes transparency, clarity, accuracy and urgency can significantly improve patients' safety. Such strategies are increasingly important in high risk units such as the intensive care unit and the emergency department.

Why are healthcare providers important? ›

What You Need to Know. Health care providers are a community's gateway to many health services. Providers, health care systems, and pharmacists are also trusted sources of information for many people. The resources on this page can help you recognize and respond to patients' information and communication needs.

What is the relationship between a doctor and a patient? ›

The doctor-patient relationship

The relationship is based on mutual respect, trust, and knowledge, and if absent, is considered to impair the physician's ability to make a full assessment of the patient, making the patient less likely to trust the diagnosis and management.

What is the relationship between client and service provider? ›

A Service Provider is responsible for meeting the client's needs and following their End Goal. A service provider could be anyone from a Digital Marketing agency to an IT Solutions Company. They are of utmost importance for a new company, as they don't have the resources to hire full-time staff.

What is the relationship of understanding between a physician and a patient? ›

Trust, knowledge, regard, and loyalty are the 4 elements that form the doctor-patient relationship, and the nature of this relationship has an impact on patient outcomes.

What is a therapeutic relationship between provider and patient? ›

A therapeutic relationship fosters “personal awareness and insight, trust, respect, safety, authenticity, acceptance, empathy, and collaborative agreement.”2 Establishing this type of relationship with patients can help reduce medical liability risk by creating a shared understanding of uncertainties, motives, and ...

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